LIMITED WARRANTY
Humanscale offers the following warranties on its products, subject to any
exclusions and limitations as set forth below:
CFL Light Bulbs: 1 Year, Single-Shift Warranty
Switch Mouse: 1 Year, 24/7 Warranty
Artemide Tolomeo Light: 2 Years, 24/7 Warranty
Diffrient Light: 5 Years, 24/7 Warranty
Float Table, Excluding Tabletop: 5 Years, 24/7 Warranty
Fabric/Cushions/Arm Pads: 5 Years, Single-Shift Warranty
Element Light, Including Light Source: 5 Years, 24/7 Warranty
Horizon Light: 5 Years, 24/7 Warranty
M4, M7 & M/Flex Arms with Gas Cylinder Components: 10 Years, 24/7 Warranty
M2 & M/Flex: 15 Years, 24/7 Warranty
All seating and other products detailed in a current Humanscale Price Guide, unless otherwise specified: 15 Years, 24/7 Warranty
All other products NOT detailed in a current Humanscale Price Guide: Varies; consult your Humanscale representative for details
*The warranty on the Float Table only applies to the Float Table Base and only
if used with a TableTop purchased from Humanscale. Modifying or tampering
with any part of the Base will render the warranty void.
These warranties are available to the original end-user customer only and
are non-transferable. For these warranties to be valid, the Humanscale
product must have been purchased directlry from an authorized dealership,
distributor, retailer and/or reseller of Humanscale products. If products are
procured through an authorized dealership, distributor, retailer and/or reseller,
the end-user customer must be registered with Humanscale for the warranty
to be in effect. Humanscale warrants that, at the time of customer's receipt,
the product will be in good working order and will be free from defects in
material and workmanship for the duration of the warranty term, as set forth
above. These warranties do not apply to normal wear and tear or damage
caused by accident, neglect, product abusue, misuse and/or failure to follow
instructions relating to the product's installation or intended use. Humanscale
will not be responsible for damage due to service, maintenance, modifications
or tampering by anyone other than a Humanscale authorized representative.
Humanscale will not be responsible for injury or damage caused by or associated
with the installation and/or use of products in any manner other than in strict
conformance with the instructions set forth in its installation manuals and instruction
sheets and/or product literature. These warranties do not cover damage caused
by a carrier or transportation of the product from one location to another, or
alterations made by owner. Humanscale does not warrant damages or defects to
the products under the following conditions: an Act of God, damage from electrical
power problems, usage of parts or components not supplied by Humanscale, failure
to perform preventative maintenance, or damage caused by peripherals not supplied by
Humanscale.
In the event a product or product part is defective in material or workmanship
during the warranty period, and Humanscale receives written notice of the
defect within the warranty period, Humanscale will determine with customer
if the defect is covered under warranty. Humanscale, at its option, may repair
or replace the defective product or product part determined to be under
warranty with the same or comparable product or product part as determined
by Humanscale, at customer's location or at a designated Humanscale
location. The labor costs associated with the repair of the product or product
part may be the responsibility of Humanscale if the product or product part
is determined to be under warranty. Humanscale must pre-approve the labor
costs prior to the repair or replacement of warranty products or product parts.
Customer must contact Humanscale to obtain a Return Authorization through
the Humanscale Customer Service Department. Performance of any repair or
replacement does not renew or extend the warranty period. If, after examining
and testing a returned product or product part, Humanscale determines that
the product or product part is not defective, Humanscale will notify customer
and return the product or product part to customer. Customer will be
responsible for the freight charges associated with the return of non-defective
products or product parts. To return a product or product part for repair that
is not covered by warranty, Customer must request a Return Authorization
through the Humanscale Customer Service Department. Customer will bear
the costs of labor and freight charges associated with non-warranty repair.
Customer will be charged a standard repair fee, specific to the product,
for any product that is repaired outside of the warranty period. Repairs on
products out of warranty also carry a 90-day warranty, effective the day that
Customer receives the repaired product or product part. For products that are
not covered under warranty: Customer may upgrade to a newer, functionally
equivalent product at the list price; the product or product part will be returned
to Customer; or Customer can request in writing that Humanscale dispose of
the product or product part for Customer, in which case a fee may apply as
designated by local law.
DISCLAIMER
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER REPRESENTATIONS,
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, ANY IMPLIED REPRESENTATIONS, WARRANTIES
OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, NON-INFRINGEMENT, NON-INTERFERENCE, AND ALL OTHER
WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
Humanscale does not warrant that customer's use of the Humanscale
product will be uninterrupted or error free. Any implied warranties that may
be imposed by law are limited in duration to the Limited Warranty period, to
the greatest extent allowed by law. Some states or countries do not allow a
limitation on how long an implied warranty lasts or the exclusion or limitation
of incidental or consequential damages for consumer products. In such states
or countries, some exclusions or limitations of this Limited Warranty may not
apply. This Limited Warranty is subject to change without notification.
LIMITATION OF LIABILITY
Purchaser's remedies set forth herein are exclusive and the liability of
Humanscale with respect to the breach of this agreement or any contract
entered into between the parties pursuant hereto shall not exceed the
price of the product or part on which such liability is based. In no event will
Humanscale be liable to purchasers for any special, collateral, incidental
or consequential damages however caused, whether by Humanscale's
negligence or otherwise. The remedies provided above are the purchaser's
sole remedies for any failure of Humanscale to comply with its obligations
regarding the workmanship of its products. Correction of any nonconformity
in the manner and for the period of time provided shall constitute complete
fulfillment of all liabilities of Humanscale, with respect to or arising out of the
product furnished hereunder.
